Troubleshooting

Webcam & microphone

• Why can't I connect my camera and microphone?

Media issue

• Why can't add media from my Google Photo
• Why can't I record voice-overs for over 10 minutes?
• What is the deleted media error?
• Incompatible Items between mobile and web editor
• Why Can't I Create Projects Over 2 Hours Long?

Browser problem

• How to resolve the Google error: This app is blocked"?
• How can I enable WebGL?

Additional support

• Our Service Level Agreement
• How do I contact WeVideo?
• What are the system requirements for WeVideo?