The missing media error that you might be seeing, which states, "Missing media", means that the file used in your edit can no longer be found in your account.
Common causes or reasons for a missing media error pop-up
There are a few reasons you might be receiving a "missing media" error pop-up in WeVideo.
Clip was deleted
If you recently cleared some space in your Media tab and deleted the media clips that are in use, you may have accidentally deleted a clip currently being used in an ongoing edit.
If you are in a Shared or Collaborative Project, it's possible that you are using shared media from the Project media folder that was deleted by other members of the project.
There was an import process issue with your media
Your media was not yet fully imported into your account, and an issue during the import process caused it to fail to save. This may have been triggered by a WiFi connectivity issue or a problem with your file.
How to resolve a deleted media error
If you try to finish an edit with deleted media, you will be prompted to replace the media before continuing.
To fix this problem, you will need to reimport the original media file you used. Once the file has successfully imported, you can then remove the deleted media from your timeline and replace it with the newly imported file.
Alternatively, you can use another media file as a replacement clip.
If you do not have access to the original media file, please feel free to contact our support team at support@wevideo.com to see if we can help you restore your deleted media.
For more support and troubleshooting, visit our Help Center. New to WeVideo? Try for free or contact our team to learn more.