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Troubleshooting

  • Does WeVideo work offline?
  • Does WeVideo work on Chromebooks?
  • How can I enable WebGL?
  • How do I fix audio sync issues in WeVideo?
  • How do I join a new organization if my account is a trial account?
  • How do I switch from the Classic editor to the New editor?
  • How do I transfer projects from Classic to the Multimedia Creation space?
  • How to resolve the Google error: This App Is Blocked”?
  • Inspect the network and console
  • WeVideo FAQs
  • What are the system requirements for WeVideo?
  • What browsers does WeVideo support?
  • What is the missing media error?
  • What items are not supported when copying a project from mobile to web?
  • Why can't I create projects over 2 hours long?
  • Why can’t I add media from Google Photos
  • Why can’t I connect my camera and microphone?
  • Why can’t I download my exports?
  • Why can’t I record voice-overs for over 10 minutes?
  • Why can’t I see the assign and broadcast options for the interactive videos?
  • Why do I receive the too many interactions warning when building the interactive video?
  • Why does storage remain after removing users and how do I free it up?
  • Why won’t my projects or videos load or play correctly?
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