How do I adjust my privacy settings?

WeVideo Agent
WeVideo Agent
  • Updated

Under WeVideo Privacy settings, users can adjust their email preferences, data and analytics, and two-factor authentication settings. Please note that to comply with the FERPA and COPPA regulations, users with learner accounts are automatically opted out of all email notifications, data collection, and analytics. Therefore, they will not be able to adjust the privacy settings in their accounts instead of enabling two-factor authentication.

Access and adjust the privacy settings

The account settings option in the user menu in WeVido

Log in to WeVideo, click the user icon on the top right of the Multimedia Creation space, then select the Account Settings option.
 

The privacy settings section on the account settings page

Expand the Privacy settings section to adjust the following settings.

  • Email preferences: Select what type of email notifications you want to receive. All options are unselected by default.
    The email preferences settings under the privacy settings
  • Data and analytics: Select what data you want to share with WeVideo to help us debug and improve our platform. All options are unselected by default.
    The data and analytics settings under the privacy settings
  • Security: Turn two-factor authentication on or off for your account. Please see this article for more information about two-factor authentication in WeVideo. This setting needs to be enabled by the license admins first. If you do not see this option under the Privacy settings, please contact your license admins to have them enable two-factor authentication for your role.
    The security settings under the privacy settings.

Click the WeVideo icon at the top of the window to navigate back to the Multimedia Creation space

All changes to the settings are saved automatically. You can click the WeVideo icon at the top to navigate back to the Multimedia Creation space after adjusting the settings.

Access and adjust the privacy settings from the WeVideo mobile app

The user icon in the top-right corner of the WeVideo app

The privacy settings can also be adjusted from the WeVideo Mobile app (iOS or Android), and the adjustment will be synced to your account. Launch the app on your mobile device, then tap the user icon in the top-right corner of the screen.

 

The privacy settings section in the account settings page in the app.

Tap the Privacy Settings option.
 

The email preferences and data and analytics settings under the privacy settings

Adjust the email preferences and data and analytics settings in the app. Please note that the two-factor authentication setting cannot be adjusted in the mobile app.


For more support and troubleshooting, visit our Help Center. New to WeVideo? Try for free or contact our team to learn more.
 

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