How do I sync my ClassLink roster?

WeVideo Support
WeVideo Support
  • Updated

Step 1) Go to the Apps tab of your OneRoster console

Begin by opening your OneRoster console at https://rosterconsole.classlink.com/dashboard. Once you have accessed your Dashboard, navigate to the Apps tab and select +ADD. 

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Step 2) Search for WeVideo

In the Add New App page, search for WeVideo and add it as an application.

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Step 3) Contact WeVideo support

After you have successfully added WeVideo as an application, provided WeVideo permission to access your OneRoster, and selected the classrooms you wish to add to WeVideo, please contact the WeVideo support team at support@wevideo.com to provide your OneRoster Tenant ID. 

Once you have provided our team your Tenant ID, a support agent will activate the ClassLink sync to your WeVideo for Schools Plan organization. 

 

Step 4) License management

Once the ClassLink sync has completed, users will be added to the members page as inactive and will not consume seats under the license yet. Once they log in, their accounts will be moved to active status and will consume seats under the license. To view inactive accounts in the license, click the filter tool at the top of the Members page in WeVideo's Admin panel, change the filter to Status, and select Active or Inactive to view the users.

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The WeVideo app in the ClassLink app library functions as a single sign-on (SSO) app. When users launch the app, they'll be authenticated into a WeVideo account associated with their ClassLink user ID and WeVideo will launch in the browser window. WeVideo licenses will only be consumed after users log in through the ClassLink SSO to activate their account.

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Notes:

  • After syncing with ClassLink, WeVideo will create classes based on the information from ClassLink and roster users accordingly. Please note that the assignments in WeVideo are not synced with ClassLink. Please inform learners to take the assignments from WeVideo.
  • For older connections (connected before September, 2025), users will be added to WeVideo Groups based on their class in ClassLink, rather than creating new WeVideo classes. If you have a legacy connection that's creating WeVideo groups, please contact WeVideo Support if you want to have classes created instead
  • By default, certain roles (Teacher and above) will automatically sync as a Teacher role. Admin roles can be manually assigned in the Admin tab, overriding the sync role. 
  • Sync updates are performed nightly. Any changes made to an account in ClassLink (name change, role update, added user, deleted user, switched classroom, etc.) will be reflected in WeVideo after the update is applied.
  • If a user is rostered into WeVideo using ClassLink, the member can still access their plan using other SSO Authentication methods, such as O365, as a login method, as long as the email addresses match. 

If you have any questions about syncing your ClassLink roster, please contact our support team at support@wevideo.com.

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