How do I create a data archive?

WeVideo Support -

To create a data archive:

1. Select Account settings in the Home tab.

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2. Expand the Manage personal data section. 

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3. Select Create archive to continue.

Optional - select or check Also include copies of any videos created by me to include exports in your data archive.Screen_Shot_2021-03-23_at_2.10.07_PM.png

 

4. Select Continue to confirm that you want to download the data archive.

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After you complete these steps, you'll receive an email when the report is ready to download. Your data archive will display its download progress until it is finished. 

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Keep in mind:

  • This report contains a summary of the telemetric data collected from your usage and the analytical services in which your data was processed.
  • This process may take up to a couple of days. To immediately download an export to your computer, you can always download it directly from the Exports tab. 
  • If you use the mobile WeVideo app, you'll need to access your account on a desktop browser to download a data archive. 
  • Users with the Student role in a WeVideo for Schools plan will not be able to download a data archive and need to contact an Admin of their organization to receive this data. 
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