How do I manage my subscription?

WeVideo Support -

To manage your WeVideo subscription, select Account settings and then expand the Plan and payment section. 

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Update payment method

Select Update card and input your new card information. If you paid via PayPal and would like to update your payment method, please contact support@wevideo.com for assistance.Screen_Shot_2021-03-23_at_2.36.57_PM.png

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Download invoice history

Select Download to open your invoice as a downloadable PDF in a new tab. 

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Upgrade subscription

Select Change plan to navigate to the plans page and select the plan you wish to upgrade to. 

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Cancel subscription

Under Plan and payment, select Cancel plan to turn off the auto-renewal feature.

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After the subscription renewal has been canceled, you'll no longer be charged once your account expires on the valid until _____ date. For more details, view the WeVideo refund policy

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Downgrade to Free

If your subscription has expired and you'd like to access your account without upgrading, select Downgrade to free to be converted to a personal free account. 

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Mobile subscriptions

If you purchased your subscription on a mobile device, you will need to manage your subscription through the App Store or Google Play Store. 

  • Learn how to manage your iOS subscription. 
  • Learn how to manage your Google Play subscription. 

 

 Contact support@wevideo.com if you have any questions about managing your subscription. 





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